🔥 Free Shipping Over $50

FAQ

Have a Question? Hope you'll find the answers below otherwise contact us from contact page.

SHIPPING

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

RETURNS

We always aim at making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly within 5 days of delivery and we’ll take you through the process.

GENERAL

Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:
⦁ The item you ordered did not arrive within the 45 Days(Max Delivery Time)
⦁ The item you received was not as described.

Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

CONTACT US

Have any questions or need to get more information about the product? Either way, you’re in the right spot..
Customer Service Hours:
Monday – Friday
10 am – 05 pm BST

WhatsApp: +1 347 212 8856
Email: support@katesgift.com

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